New legal requirements for letting agents

New legal requirements for letting agents
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From 1st October 2014 all letting agents are required to join one of three government schemes. The new law benefits tenants as they will have a route to escalate complaints if they feel that they have not been satisfactorily dealt with by agents.

The three schemes are:

  • Property Redress Scheme
  • Property Ombudsman
  • Ombudsman Services: Property

Yellx are members of the Property Redress Scheme https://www.theprs.co.uk/

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